Refund policy

Refund and Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. The buyer is responsible for return shipping costs, unless the item is defective, damaged, incorrect, or otherwise required by applicable law.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or other proof of purchase.

To start a return, please contact us at info@ram-analyticsmeridian.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us at info@ram-analyticsmeridian.com with any questions about returns.

Damages and Issues

Please inspect your order when you receive it and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll evaluate the issue and work with you to make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please contact us if you have questions or concerns about whether a specific item is eligible for return.

Unfortunately, we cannot accept returns on sale items or gift cards.

Additional product-specific return restrictions may apply where required by law or disclosed at the time of purchase.

Exchanges

The fastest way to ensure you receive the item you want is to return the item you have. Once your return is accepted, you may place a separate order for the replacement item.

Refunds

We will notify you once we’ve received and inspected your return and will let you know whether your refund has been approved or declined.

If approved, we will issue the refund to your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@ram-analyticsmeridian.com.